Refund Policy

At PureSkin Essentials, we strive to ensure your complete satisfaction with our products. However, we operate on a no-refund policy unless the product arrives damaged or defective. If you receive a damaged or defective item, please contact us at contact@pureskinessentials.com within 14 days of receiving your order. We will gladly assist you with a replacement or refund.

To be eligible for a refund or replacement, you must provide proof of the damage or defect, such as photos or a detailed description. Once your claim is approved, we will process your refund or replacement promptly.

Please note that this policy does not cover issues arising from improper use, accidental damage, or normal wear and tear. Thank you for understanding.